Last updated: 2/9/2026

1. Introduction

At Akéde Naturals, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or interact with us.

Akéde Naturals is operated by Akéde Limited (“we”, “us”, “our”).

If you have any questions, you can contact us at:
📧 hello@akedenaturals.com

2. Information We Collect

We may collect the following personal information:

• Name

• Email address

• Phone number (if provided)

• Billing and delivery address

• Order details

• IP address and browser data

• Any information you submit via contact forms or email signup

3. How We Use Your Information

We use your information to:

• Process and fulfil orders

• Respond to enquiries

• Send order confirmations and updates

• Provide customer support

• Send newsletters or marketing emails (only if you opt in)

• Improve our website and services

• Comply with legal obligations

We never sell your personal data.

4. Legal Basis for Processing (UK GDPR)

We process your data based on:

• Your consent

• Performance of a contract (e.g. fulfilling an order)

• Legal obligations

• Legitimate business interests (such as improving our services)

5. Marketing Communications

If you subscribe to our mailing list, we may send you skincare tips, product updates, and offers.

You can unsubscribe at any time using the link in our emails or by contacting us.

6. Sharing Your Data

We may share your data with trusted third parties such as:

• Payment processors

• Delivery companies

• Website hosting providers

• Email marketing platforms

• Analytics services

These partners only receive information necessary to perform their services and are required to keep your data secure.

7. Cookies & Analytics

We use cookies and similar technologies to:

• Improve website functionality

• Analyse traffic

• Remember your preferences

Full details are available in our Cookie Policy below.

8. Data Storage & Security

We take appropriate technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access.

Your data is stored securely and only accessed by authorised personnel.

9. Your Rights

Under UK data protection law, you have the right to:

• Access your personal data

• Correct inaccurate data

• Request deletion of your data

• Withdraw consent

• Object to processing

• Request data portability

To exercise any of these rights, email:
📧 hello@akedenaturals.com

10. Data Retention

We only keep your personal data for as long as necessary for legal, accounting, or business purposes.

11. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.